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Sample Job Descriptions

 
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CASE MANAGER JOB DESCRIPTION

Physically and/or Psychosocially Disadvantaged

SUMMARY:

Under indirect supervision, provides comprehensive case management to physically and/or psychosocially disadvantaged members of a specified, geographically remote community, to improve quality of life and to achieve and maintain the highest possible ability to function within the community. Position serves an indigenous population.

DUTIES AND RESPONSIBILITIES:

  • Facilitates client access to community resources, including locating recreational activities, housing, food, clothing, school programs, vocational opportunities or services, providers to teach life skills, and relevant mental health services; assists client to develop natural resources and make contact with social support networks.
  • Coordinates and monitors services, including comprehensive tracking of client activities in relation to care plan.
  • Assists clients in developing goals and areas of need, and assists in developing treatment plans, which are assessed regularly; conducts medication and mental status assessment and determines required level and frequency of services.
  • Documents all client encounters and contracts made on behalf of clients; completes and submits billing documentation as appropriate; maintains comprehensive client files, which may include documents held for safekeeping on behalf of the client.
  • Identifies and provides emergency crisis services as necessary; makes immediate clinical assessments and responds according to accepted crisis intervention methods and techniques; coordinates other services as appropriate.
  • Assesses patients, evaluates effectiveness of care plan and progress made by client, participates in patient treatment planning and case review with patient care providers.

     

  • Maintains and reports applicable statistics regarding programs and client services.
  • Travels extensively to community locations, various agencies, and other outreach destinations.
  • Performs miscellaneous job-related duties as assigned.

MINIMUM JOB REQUIREMENTS:

  • Associate's degree with 3 to 5 years experience directly related to the duties and responsibilities specified.
  • Specified educational qualifications and/or certification may in some cases be required by local statute.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

  • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Knowledge of community health care and vocational services.
  • Ability to monitor, assess and record client progress against care plan, and make adjustments to plans and services.
  • Ability to assess mental status in clients and to develop individual treatment goals and plans.
  • Knowledge of medical billing procedures.
  • Ability to communicate medical information to health care professionals and the public over the telephone under crisis circumstances.
  • Records maintenance skills.
  • Ability to plan, implement, and evaluate individual patient care programs.
  • Knowledge and understanding of the sociocultural environment, customs, and life issues specific to the indigenous target population.
  • Ability to gather data, compile information, and prepare reports.

WORKING CONDITIONS AND PHYSICAL EFFORT:

  • Work is normally performed in a typical interior/office work environment.
  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.

This job description can also be found in Word form here.

 

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