CASE MANAGER JOB DESCRIPTION
Provides Registered Nurse case management designed to improve individual and/or family quality of life to a specified client group and their families. Coordinates comprehensive health care and
community-based services, home visits, and assessments. Develops, implements, coordinates, and evaluates health care plans in an outpatient environment; collaborates with other health care providers,
community service agencies, and schools to coordinate care.
DUTIES AND RESPONSIBILITIES:
- Coordinates, monitors, and evaluates provider services and care, to include home and/or school visits, physician/hospital visits, and therapy visits, for a specified client population.
Documents all client encounters and contracts made on behalf of clients/families; writes social and/or nursing summaries.
- Evaluates and documents the progress of individual therapeutic programs, and makes modifications, as required.
- Facilitates client/family access to health care, school, and community resources; assists client/family to develop natural
resources and make contact with social support networks; develops resources as appropriate to meet client/family needs in their community.
- Performs a range of associated administrative functions, as appropriate, such as monitoring budgets, preparing administrative
and programmatic reports and correspondence, and submitting billing documentation, as required.
- Travels to outreach locations to meet with clients/families, coordinate services, and attend regular staff and management meetings.
- Works with clients and/or families to assess, develop, implement, monitor, and recommend modifications to comprehensive, cost-effective care plans, using a multidisciplinary process.
- Performs miscellaneous job-related duties as assigned.
TYPICAL MINIMUM JOB REQUIREMENTS:
- Associate's degree in Nursing; at least 1 year of work experience that can be demonstrated to be applicable to the duties listed in the job description.
- State Licensed Registered Nurse or licenser pending as documented by temporary licenser OR current RN licenser from a
state participating in the "multi-state privilege to practice" compact with New Mexico.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
- Ability to communicate technical information to non-technical personnel.
- Ability to develop, implement, and modify multidisciplinary health care plans.
- Ability to develop, implement, evaluate and modify therapeutic programs and services.
- Ability to make administrative/procedural decisions and judgments.
- Ability to travel on a regular basis.
- Knowledge of billing procedures for clinical and social services.
- Knowledge of clinical and social services documentation procedures and standards.
- Knowledge of community health services and social services support agencies and networks.
- Knowledge of nursing and case management theory and practice.
- Knowledge of patient care charts and patient histories.
- Organizing and coordinating skills.
- Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
TYPICAL CONDITIONS OF EMPLOYMENT:
- CPR Certified
- May be required to submit to annual TB and rubella screening.
- Possession of a valid state driver's license is a requirement for this job.
- Successful candidate must submit to post offer, pre-employment physical examination/medical history check.
- Employer should provide Hepatitis vaccination, candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
TYPICAL WORKING CONDITIONS AND PHYSICAL EFFORT:
- Light physical effort. Requires handling of average-weight objects up to 10 pounds or some standing or walking. Effort applies to no more than two (2) hours per day.
- Moderate physical activity. Requires handling of average-weight objects, standing and/or walking for extended periods of times during rush and busy hours of the semester.
- Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.
- Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
This job description can also be found in Word form here.