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Crematorium, Cemeteries and Burial Administrator

Key Purpose of the Job

  • Administration of the Cemeteries and Crematorium Services in accordance with the local, state, federal and EPA burial procedures.


  • Provides friendly, compassionate and efficient services for the Cemeteries, Crematorium and other facilities.

Anticipated Outcomes of Post

  • All client needs are treated with respect, compassion and dignity. This includes an efficient and dignified service.

Key Duties (may include)

      • Acting as receptionist as may be required
      • Adheres to all Data Privacy laws
      • Answering phones
      • Arranging, supervising and assisting with memorial installation
      • Basic clerical tasks such as filing, handling mail, using copier, etc.
      • Building security
      • Communicates with client face-to-face, telephone, mail or email.
      • Completing remembrance books
      • Computer procedures such as daily backup, software maintenance, financial receipts and imputing any other relevant and correct data
      • Coordinating and proper completion of all necessary paperwork.
      • Follows all aspects of the Cremation Act
      • Give advice on genealogical programs and available services
      • Give advice to clients regarding the memorial choices for loved one
      • Give clients reliable information regarding all services performed.
      • Greets, directs and assists clients.
      • Help Monumental Masons locate graves and mausoleums
      • Helping clients with wording and costs of memorials
      • Maintains relevant documentation
      • May issue monumental permits.
      • Preparing accurately certificates of cremation and any other required paperwork
      • Recording and scheduling cremations, burials and other services
      • Respond to any correspondence in a timely manner
      • Taking client's payments and giving proper receipts
      • Using software system
      • Working with the Medical Examiners, Funeral Directors and other individuals who may be involved in a particular cremation of burial
      • In charge of or assisting with:
        • Updating cemetery plans
        • Maintenance of facilities and equipment
        • Relevant records

Typical Working Relationships

      • Funeral directors, Clergy, Bereavement Services, public, Coroner's Office, Registrars, Monumental Masons, Senior Administrators, EPA, other environmental groups, facility owners, and other groups


      • Become familiar and follow all relevant Council Policies and Procedures.
      • Complying with all Health and Safety requirements.
      • Must follow all Anti-Discriminatory laws and regulations.
      • Must follow all Equal Opportunity laws and regulations

Most likely will be required to complete a Criminal Records or Background study.

This job description can also be found in Word form here


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