Note: This job description is an example only. Social Service Network does not guarantee or imply that any or all of the contents below will or would be used by potential employer. This job description is a culmination of various job descriptions and serves only as an example.

Outcome: Provide support to employees with disabilities and disadvantages and assist other members of the Training Team to be successful in developing their skills and the skills of the employees they work with so that everyone will reach their potential

General Summary: Serve as a lead support professional and main contact person within the Training Team. Provide services towards the development of appropriate and functional workplace skills, attitudes, and behaviors for employees of all ability levels where barriers to employment exist. This includes: individual training plan development, assessment of skills barriers, individualized on-the-job training, and supports so that employees understand their responsibilities, are assisted in making choices appropriate to their interests, and reach their full potential.

Essential Job Functions and Duties:

Provide case management of up to 40 employees
Coordinate the English Language Learning Program
Serve as a facilitator for the Employee Advisory Committee
Maintain regular communication with Training and Rehabilitation Supervisor
Provide guidance and support to other members of the Training Team as needed
Represent Training Team at meetings as assigned
Oversee follow-through on projects by Training Team
Complete additional projects delegated by Training and Rehabilitation Supervisor
Develop individual training plans, including measurable goals and objectives
Complete progress notes in accordance with training plan
Complete assessments of vocational skills and areas of functional limitations, per requirements of Department of Economic and Employment Development.
Maintain contact with external supports of employees including social workers and families
Maintain contact with guardians and conservators per legal requirements
Provide individual training for specific job tasks
Aid in monitoring job performance, and work with individuals to correct quality issues, etc.
Provide coaching, emotional support, and soft skills training for appropriate workplace conduct, such as conflict management, problem-solving skills, and appropriate interactions with co-workers/supervisors to employees as needed
Serve as an employee advocate by providing referrals regarding housing, social security, transportation, citizenship, job searching, and educational pursuits
Help employees to do work safely, complete proper paperwork should an employee become injured or have an accident, and coordinate with security as appropriate
Maintain documentation and confidentiality parameters in coordination of services by obtaining releases of information, facilitating the completion of informed consent forms, and creating documentation (case notes), etc.
Assist supervisor with recommending and witnessing Conduct Improvement Notices to employees with disabilities in order to explain policies and guide employees towards successful employment experiences
Follow mandated reporter requirements for vulnerable adults and people with severe disabilities
Provide production goals to employees on an accurate and timely basis
Complies to all CARF requirements to ensure certification
Maintain regular communication with Human Resources to ensure employees needs are met
Complete wage adjustments per DOL requirements
Maintain on-going communication and partnership with Production
Update and maintain company computer systems
Special projects as assigned
Help people in a measurable way to increase their human potential.
Create a safe work environment for yourself and co-workers
Deal effectively with stress and time pressures
Work well with others and promote a team environment
Respond to internal and external customer's requirements
Other duties as assigned

Skill and Knowledge Requirements:

Ability to attend meetings both on and off-site
Effective organizational and time management skills
Knowledge of barriers to employment faced by disadvantaged populations
Knowledge of various disabilities
Ability to use various computer software such as Microsoft Word and Excel

Bilingual capabilities needed: Bilingual ability may be beneficial, but not essential.

Education and Experience: Bachelor's degree (B. A.) from four-year college or university in social work, vocational rehabilitation, psychology, sociology, or related field; or one to two-years related experience and/or training.

Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures , or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. The ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public is very important.

Math Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule for.

Physical Requirements:

In an 8-hour workday, an employee always talks/hears; usually is walking and standing with occasional sitting, and rarely stooping, kneeling or crouching.
An employee's job requires occasional use of a standard telephone, viewing computer/monitor and typing, also with occasional handwriting.
Occasionally lifts weights varying from 5 pounds to 10 pounds and occasionally lifts objects from 29"-65".
Normal vision with depth perception, close and far viewing, peripheral and color vision are always required.
The employee always works in a moderate noise environment with occasional loud noise exposure.
Typically works near moving machine parts, forklifts, and conveyors.
Driving may be required and be as needed.
Operation of large machinery and use of small devices such as staplers, scissors, and tape dispensers is rare.
Dust exposure, chemical exposure, or other requirements are usual.

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